FAQ

WHERE CAN I BUY BELLE EPOQUE? 

BELLE EPOQUE IS EXCLUSIVELY SOLD ONLINE AT BELLEEPOQUELOSANGELES.COM

WHEN WILL MY ORDER SHIP?

ORDERS ARE PROCESSED AS QUICKLY AS POSSIBLE, PENDING ITEM AVAILABILITY AND PAYMENT APPROVAL. YOU WILL RECEIVE AN EMAIL NOTIFYING YOU OF YOUR TRACKING INFORMATION WHEN YOUR ORDER HAS BEEN SHIPPED.

MOST ORDERS PLACED MONDAY THROUGH FRIDAY (EXCLUDING HOLIDAYS) WILL BE PROCESSED AND SHIPPED WITHIN 2-3 BUSINESS DAYS. WEEKEND ORDERS WILL BEGIN PROCESSING ON MONDAY. 

CERTAIN PRODUCTS MAY HAVE LONGER PROCESSING TIMES. THESE WILL BE NOTED ON THE PRODUCT AND CART PAGES.

HOW CAN I TRACK MY ORDER?

YOU CAN TRACK YOUR ORDER WITH THE TRACKING LINK PROVIDED IN YOUR SHIPMENT NOTIFICATION EMAIL OR BY LOGGING IN TO YOUR ACCOUNT ON BELLEEPOQUELOSANGELES.COM .
 
ORDERS CONTAINING MULTIPLE ITEMS MAY ARRIVE IN MULTIPLE SHIPMENTS.

WHAT ARE THE PAYMENT OPTIONS?

CREDIT CARDS

WE ACCEPT VISA, MASTERCARD, AMERICAN EXPRESS, AND DISCOVER CARDS. PAYMENT IS AUTHORIZED AT TIME OF PURCHASE AND CAPTURED ONCE YOUR ORDER HAS BEEN SHIPPED.

 

PAYPAL

WHEN SELECTING THIS OPTION AT CHECKOUT, YOU WILL BE DIRECTED TO THE PAYPAL SITE TO LOG IN' AND REVIEW BEFORE CLICKING 'PAY NOW'. ONCE THIS TRANSACTION IS COMPLETE, YOU WILL THEN RETURN TO BELLEEPOQUELOSANGELES.COM . PLEASE MAKE SURE YOUR ADDRESS IN PAYPAL IS UP TO DATE.

CAN I CANCEL MY ORDER?

ONCE AN ORDER IS PLACED, WE ARE UNABLE TO MODIFY OR CANCEL IT. IF YOU MADE AN ERROR, YOU CAN STILL RETURN YOUR ITEM AFTER IT HAS BEEN DELIVERED.

PLEASE NOTE, DOMESTIC RETURNS WILL INCUR A $6 RETURN SHIPPING FEE.

FOR INTERNATIONAL RETURNS, A $15 RETURN SHIPPING FEE WILL BE DEDUCTED FROM YOUR REFUND.

CAN I CHANGE MY SHIPPING ADDRESS?

AFTER AN ORDER IS PLACED, THE SHIPPING ADDRESS CANNOT BE UPDATED. WE WILL SHIP YOUR ORDER TO THE ORIGINAL ADDRESS

WHEN WILL YOU RESTOCK?

CLICK "JOIN THE WAITLIST" TO BE NOTIFIED WHEN A PRODUCT IS RESTOCKED.

YOU CAN ALSO SUBSCRIBE TO EMAIL UPDATES OR TEXT ALERTS TO STAY INFORMED ABOUT RESTOCKS AND NEWS.